Odinn's Grove Terms and Conditions

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Introduction

Welcome to Odinn's Grove. These terms and conditions outline the rules and regulations for the use of our website, located at www.odinnsgrove.co.uk.

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General Conditions

By accessing this website, you agree to be bound by these terms and conditions.

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Product Information and Ordering Process

• Products are listed on our website with descriptions and images.

• A binding contract is formed once payment is received and confirmation is sent via email.

• We reserve the right to correct errors in product descriptions and prices.

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Commission and Custom Orders

• To arrange a custom or commission order, be it art, a carving, prints, stock for wholesale etc., use the contact form or contact information provided. Odinn's Grove will discuss your requirements and idea personally and ensure you are happy to go ahead with the order. Upon agreement, prompt payment is expected and the same terms and conditions apply. Please allow sufficient time for the completion of the commission or custom order. Please keep any custom or commission orders within the general theme and focus of Odinn's Grove - mythology, folklore, nature etc. We do not produce anything political in nature.

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Pricing and Payment

• Prices are as listed on the website.

• Payment is due in full at the time of purchase via credit/debit card or PayPal.

 

Shipping and Delivery

• We aim to dispatch in-stock items within 3-7 working days.

• Shipping costs vary based on the destination and chosen shipping method.

• You are responsible for providing the correct delivery address.

 

Returns and Refunds

• Returns should be directed to our company, not the dropshipping supplier.

• Customers may request a refund or exchange in accordance with our returns policy.

 

Dropshipping Disclaimer

• We use AW Dropship and Asgard for some of our product fulfillment.

• Non-delivery issues due to non-tracked shipping methods are the responsibility of the customer

• We sell essential oils made and handled by Ancient Wisdom. Their oils can be viewed here: https://www.ancientwisdom.biz/catalogue.sys?scope=products&parent=family&parent_key=15130 - on each individual essential oil's page is the manufacter's certificates and allergen information. Odinn's Grove makes no claims or recommendations about any possible medicinal benefits - these oils are sold for home fragrance purposes, before using for medicinal purposes consult your doctor and be aware of any potential allergic reactions. Any relevant information can be found here on Ancient Wisdom's site regarding ingredients and Odinn's Grove is not responsible for allergic reaction or decisions regarding the use of oils. Please use these safely and responsibly and consider any potential reactions to oils and their fragrance, particularly where children, pregnant women and pets are concerned.

• We also sell candles. My own handmade candles are either pure beeswax or pure soy wax. Plant-based candles made and handled by Ancient Wisdom and any documentation regarding ingredients can be viewed here: https://www.ancientwisdom.biz/catalogue.sys?scope=products&parent=family&parent_key=30385 and here https://www.ancientwisdom.biz/catalogue.sys?scope=products&parent=family&parent_key=31828

• For any other information regarding gemstones, metals, other item ingredients, consult the relevant category pages on the Ancient Wisdom dropshipping site where any relevant documentation and information regarding ingredients and origin will be listed.

• Information regarding origin and production of jewellery made and handled by Asgard can be viewed here: https://asgard.scot/pages/about-asgard

 

User Responsibilities

• You are responsible for complying with local laws and providing accurate information.

 

Liability Limitations

• We do not accept liability for inaccuracies in product listings or issues arising from third-party suppliers.

 

Intellectual Property

• The content on this website is owned by Óðinn's Grove and must not be reproduced without permission.

 

Privacy Policy

• Our privacy policy details how we handle your personal information.

 

Amendments to Terms

• We reserve the right to amend these terms and conditions without prior notice.

 

Governing Law

• These terms are governed by and construed in accordance with the laws of the United Kingdom.

 

Contact Information

For any queries, please contact us at info@midsussexmarketing.co.uk.

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